Mochi — Help & FAQ

What Mochi does

Mochi is the cute, cozy to-do list that makes getting organized feel good. Add tasks, tap the little circle when you finish, and enjoy the tiny burst of calm that comes from checking something off.

Plan school, work, errands, groceries, habits, routines, schedules, notes and daily goals in one adorable place. Customize your checklist with 100 beautifully crafted skins, keep important tasks on your Home Screen with widgets, and check your list from Apple Watch.

Mochi helps you build a softer, prettier and more motivated everyday routine.

What's included

• Simple checklist for tasks and errands
• Reminders that keep you on track
• Daily planner, agenda and schedule
• Habit and routine tracking
• Notes, grocery lists, widgets and themes

At a glance

Frequently asked questions

I'm not getting notifications

Open Settings → Notifications, select the app, and turn Allow Notifications on. Also check that Focus modes or Scheduled Summary are not holding them back (Settings → Focus), and that Do Not Disturb is off.

How do I add the widget?

Touch and hold an empty area of your Home Screen until the icons jiggle, tap Edit → Add Widget (or the + button), search for the app by name, choose a size, then tap Add Widget. Widgets refresh on a schedule decided by iOS, not by the app.

How do I delete the app and everything it stored?

Touch and hold the app icon → Remove App → Delete App. Deleting an iOS app removes its sandbox — the documents and settings it kept on the device go with it, so export anything you want to keep first. What the app stores and where is described in our privacy policy.

How do I make sure I'm on the latest version?

Open the App Store, tap your profile picture, and pull down to refresh the pending-updates list. If the app appears there, tap Update. Turning on Settings → App Store → App Updates keeps it automatic.

Which devices and iOS version does Mochi need?

See the App Store product page — the Information section there is always the authoritative, up-to-date answer for compatibility, size and languages.

Troubleshooting

The app won't open, or closes straight away

Force quit it first: swipe up from the bottom of the screen and pause, then swipe the app's card away. Reopen it. If it still closes, restart the device — that clears the majority of one-off launch failures.

It feels slow, or freezes on a big job

Check free storage in Settings → General → iPhone Storage. iOS gets unpredictable below roughly 1 GB free, and anything that writes files (exports, scans, image processing) is the first thing to suffer. Also close other apps that are working in the background.

Something looks broken after an update

Update iOS itself (Settings → General → Software Update), then update the app. A mismatch between an old iOS and a new build is a common cause of layout or feature glitches.

Last resort: reinstall

Export anything you want to keep, delete the app, then reinstall it from the App Store's Purchased list. Paid unlocks belong to your Apple Account and survive a reinstall; data stored only on the device does not.

Still stuck? Email us

Write to hourstag.app@gmail.com. To get a useful answer on the first reply, include: your device model (Settings → General → About), your iOS version, the app version, and what you tapped right before the problem appeared. Screenshots or a screen recording help a lot.