Wordmate Support

Common questions

How do I change the language I am learning?

Open the Learn tab and use the language selector. This changes vocabulary content and pronunciation without changing the app interface language.

How do I change the app interface language?

Open Settings, choose App language, then select a language or Follow System.

Why is a pronunciation voice unavailable?

Wordmate only uses a system voice that matches the selected language, so it never substitutes an incorrect language. Install the matching Apple voice in iPhone Settings, then reopen Wordmate and choose it under Settings > Voice.

Can the Home Screen widget play pronunciation?

No. Use Wordmate on iPhone, iPad, or Apple Watch to hear the selected system voice. The interactive widget focuses on viewing the current word, advancing to the next one, and saving words to your library.

How do I add a word to My Library?

Tap the round star on a study card, or tap the bookmark in the widget. Saved words are automatically grouped by topic and level.

How do I reinstall Wordmate on another device?

Wordmate is a paid App Store download and has no in-app purchase to restore. Open the App Store with the same Apple Account, go to your purchased apps, find Wordmate, and tap the download button.

Contact

Still need help? Email hourstag.app@gmail.com. Include your iPhone model, iOS version, learning language, and a short description of what happened.