Contact the support team
Reach us at hourstag.app@gmail.com. Please provide your iPhone or iPad model, iOS version, app language and a detailed description of the issue.
Aim990 Plus
Support for Aim990 Plus
Get practical guidance for language settings, English speech, mistake review, offline learning and device-only progress.
Support questions
Where is the language setting?
Choose Profile > Study > Language, then select the language you prefer.
Why is the English voice not playing?
The audio uses the iOS en-US system voice. Increase your media volume first. If it remains silent, go to Settings > Accessibility > Spoken Content > Voices > English, install or select a voice, and reopen the app.
How can I return to incorrect answers?
Select the Replay tab, or open Mistake Replay from Today, to practise the questions you missed.
Will my content and progress work offline?
Core content and progress work without a connection. Your study data is stored on your iPhone or iPad.
Exactly what is deleted by Reset progress?
Profile > Reset progress permanently deletes answers, mistakes, statistics and daily progress. Aim990 Plus remains installed.
Do I need a restore button after reinstalling?
No. Aim990 Plus is a paid App Store download and has no in-app purchase restore button. With the same Apple Account, download it again from your purchased apps.