Contact support
Email hourstag.app@gmail.com and include your iPhone or iPad model, iOS version, app language, and a clear description of the issue.
Aim990 Plus
Aim990 Plus Support
Find quick answers about language, audio, review, offline study, and your local progress.
Common questions
How do I change the app language?
Open Profile > Study > Language, then choose the language you want to use.
Why can’t I hear the English audio?
Aim990 Plus uses the iOS en-US system voice. First, raise your media volume. If audio is still unavailable, go to Settings > Accessibility > Spoken Content > Voices > English, install or select a voice, then reopen the app.
Where can I review missed questions?
Open the Replay tab, or choose Mistake Replay from Today, to return to questions you answered incorrectly.
What works offline?
Core study content and progress are available offline. Your study records remain on your device.
What does Reset progress remove?
Profile > Reset progress permanently deletes your answers, mistakes, statistics, and daily progress. It does not delete the app.
How do I reinstall a paid app?
Aim990 Plus is a paid App Store download, so it has no in-app purchase restore button. Use the same Apple Account to download it again from your purchased apps.