Lumi Mission PlanetSupport Center · 任務星球
Support Center
Official support, frequently asked questions, and privacy policy for Lumi Mission Planet and Lumi Mission Planet Pro. 「Lumi 任務星球」與「Lumi 任務星球 Pro」官方支援、常見問題與隱私政策。
Why families love Lumi Mission Planet
Eating, brushing teeth, sleeping, tidying up and getting ready for school — every time your child finishes a real-life task, they tap to feed and nurture their own buddy, who grows happier day after day. Six adorable companions to collect, one hundred achievement stickers to earn. No pressure, no penalties, just a friendship kids are proud to grow.
Completing routines feeds your child's buddy — bunny, bear, kitten, panda, dino or fox. Come back daily and your streak and bond grow; miss a day and your buddy gently misses you.完成日常就能餵養孩子的夥伴——兔兔、小熊、貓貓、熊貓、小恐龍或小狐狸。每天回來,連續天數與親密度一起成長;漏了一天,夥伴會溫柔地想念你。
Five beautifully illustrated missions, one hundred achievement stickers across four collections, growth stages — plus Custom Tasks parents can create themselves, each with its own scene.五個精緻任務、四大類共一百張成就貼紙、成長階段,家長還能新增多個專屬「自訂任務」並挑選場景背景。
Everything stays on the device. No accounts, no ads, no third-party tracking — with a parent dashboard and a parental gate.一切只留在裝置上,無帳號、無廣告、無第三方追蹤,並有家長後台與長按閘門。
Two editions
Same buddies, same missions, same privacy promise — just two ways to get started.一樣的夥伴、任務與隱私承諾,只是入手方式不同。
Free + One-time unlockFree to download. Meals, tooth brushing, sleep and tidy-up missions are free, with the bunny buddy and starter stickers. A single one-time purchase unlocks the school prep mission, custom tasks, all six buddies and the full sticker collection — no subscription, no ads.免費下載。吃飯、刷牙、睡覺、收玩具任務免費,附兔兔夥伴與入門貼紙。單次買斷即解鎖上學準備任務、自訂任務、六隻夥伴與完整貼紙圖鑑——無訂閱、無廣告。
Everything includedPay once up front and everything is yours from the first launch — all five missions, custom tasks, all six buddies and the complete one-hundred-sticker collection. No in-app purchases at all.一次付費,打開就是完整版——全部五個任務、自訂任務、六隻夥伴與完整一百張貼紙圖鑑,App 內完全沒有任何內購。
Questions about the app, feature ideas, or purchase help — just send us a note. We usually reply within 1–2 business days. 使用問題、功能建議或購買相關事宜,歡迎來信,我們通常於 1–2 個工作天內回覆。
FAQ
Everything about gameplay, the custom task, purchase, languages and privacy.
Legal
For Lumi Mission Planet and Lumi Mission Planet Pro.
The app stores your child's progress — completed tasks, streaks, growth stage, collected stickers and achievements, the chosen buddy character, your custom tasks, settings, and the local timestamps of each completion — only on your device, using on-device local storage. This information is never transmitted to us or to any third party, and it is removed when you delete the app. An optional "Export CSV" button in the parent area lets you save a copy of the completion log as a plain text file; that file is created locally and goes only where you choose to send it. We never receive it. The optional "Export backup" and "Import backup" buttons work the same way: the backup file is created on your device and shared only through the iOS share sheet to a destination you choose, so you can move your progress to a new device. If you enter an optional nickname for your child, it is used only to personalise greetings and reward cards inside the app, it stays on your device, and you can change or remove it at any time in the parent area. App 僅在裝置本機(on-device local storage)儲存孩子的進度(已完成任務、連續天數、成長階段、收集的貼紙與成就、選擇的夥伴角色、你的自訂任務、設定,以及每次完成的本地時間)。此資料不會傳送給我們或任何第三方,並在你刪除 App 時一併移除。家長區的「匯出 CSV」按鈕可把完成紀錄存成純文字檔;「匯出備份/匯入備份」也一樣——備份檔在本機產生,只透過 iOS 分享面板送到你自己選擇的地方(例如換新手機時還原進度),我們不會收到。若你選填孩子的小名,它只用於 App 內的問候與獎勵卡片個人化,僅儲存於裝置本機,且隨時可在家長區修改或移除。
Lumi Mission Planet and Lumi Mission Planet Pro do not collect, use, transmit, sell, or share any personal data. There are no user accounts, no sign-in, no advertising, no behavioral profiling, no analytics, no attribution, and no third-party tracking of any kind. Our App Privacy label on the App Store is therefore "Data Not Collected." 「Lumi 任務星球」與「Lumi 任務星球 Pro」不蒐集、不使用、不傳輸、不販售、不分享任何個人資料。沒有帳號、登入、廣告、行為分析、數據分析、歸因,也沒有任何第三方追蹤。因此 App Store 上的隱私標籤為「未蒐集資料(Data Not Collected)」。
Photos (optional) — only used if you tap "Save Card" to save a victory picture to your own photo library. The app only adds an image you asked it to save; it never reads, browses, or uploads your photos. Notifications (optional) — only used for the gentle daily reminder you turn on yourself in the Parent Dashboard. Reminders are scheduled locally on the device; no data leaves the phone. Both permissions are entirely optional and the app works fully without them. 相簿(選用)——僅在你點「儲存卡片」把勝利圖存到自己的相簿時使用;App 只會新增你要求儲存的圖片,絕不讀取、瀏覽或上傳你的照片。通知(選用)——僅用於你自己在家長後台開啟的每日提醒,提醒在裝置本機排程,沒有任何資料離開手機。兩種權限皆為選用,不開啟也能完整使用 App。
The app is built with the open-source Expo and React Native frameworks (including their standard on-device modules for audio, haptics, local storage, blur effects, image capture, language detection, and local notifications). It contains no advertising, analytics, attribution, social-media, or crash-reporting SDKs — for example, no Google AdMob, no Firebase Analytics, no Facebook SDK, no Sentry. These components run locally to display the app; they do not collect, transmit, or sell your child's personal data. 本 App 以開源的 Expo 與 React Native 框架開發(含其標準本機模組:音訊、觸覺回饋、本機儲存、毛玻璃效果、影像擷取、語言偵測、本機通知等)。不含任何廣告、分析、歸因、社群或當機回報 SDK——例如沒有 Google AdMob、沒有 Firebase Analytics、沒有 Facebook SDK、沒有 Sentry。這些元件僅在本機運作以顯示畫面,不會蒐集、傳輸或販售孩子的個人資料。
Lumi Mission Planet (free edition) offers a single one-time, non-consumable purchase to unlock the full content; there are no subscriptions and no consumable purchases. Lumi Mission Planet Pro is a paid-up-front app and contains no in-app purchases at all. In both cases any transaction is handled entirely by the Apple App Store; we never receive or store your payment information, card number, or Apple ID. 「Lumi 任務星球」(免費版)提供單一的一次性買斷型內購以解鎖完整內容,沒有訂閱、沒有消耗型購買。「Lumi 任務星球 Pro」為買斷制 App,內部完全沒有任何內購。兩者的交易皆完全由 Apple App Store 處理,我們不會收到或儲存你的付款資訊、信用卡號或 Apple ID。
The app is designed for young children (around ages 3 to 7) to use together with a parent. Because it collects no personal information at all and contains no third-party ads or tracking, it complies with the U.S. Children's Online Privacy Protection Act (COPPA) and the EU GDPR-K. Actions that lead outside the app, and the one-time purchase in the free edition, are placed behind a parental long-press gate. 本 App 為幼兒(約 3 到 7 歲)設計,由家長陪同使用。因完全不蒐集個人資訊、且無任何第三方廣告或追蹤,符合美國 COPPA 與歐盟 GDPR-K。任何會離開 App 的動作,以及免費版的一次性購買,都設有家長長按關卡。
If this policy ever changes, we will update this page and the effective date above. Questions are always welcome at hourstag.app@gmail.com. 若本政策有任何變動,我們會更新本頁面與上方的生效日期。如有疑問,歡迎來信 hourstag.app@gmail.com。