Unblurry Pro — Help & FAQ

What Unblurry Pro does

Blurry photo? Make it crystal clear.

Unblurry turns soft, shaky and out-of-focus shots into sharp, vibrant photos in seconds — all on your iPhone. No cloud uploads, no account and no waiting.

Use smart modes to fix everyday blur, sharpen, denoise, recover low-light shots, clean up documents, rebuild detail with on-device AI super resolution, upscale 4×, and restore portraits or old photos.

Your photos stay private because processing happens locally on your device. No subscription, no ads, no tracking. Pay once to unlock Unblurry Pro, remove watermarks, export at full original resolution, and keep every future mode.

At a glance

Frequently asked questions

Which mode should I use to fix a blurry photo?

Start with Auto Clear — it is designed for everyday blur in one tap. If the shot was soft-focus or shaky, use Sharpen; for grain and high-ISO noise use Denoise; for dark shots use Low Light. Text, scans and whiteboards have their own Document mode, and old or face-heavy photos have Portrait & Restore.

Does my photo get uploaded anywhere when I enhance it?

No. The App Store listing states Unblurry runs 100% on-device — no cloud, no accounts — including the AI Super Resolution model that rebuilds detail. Your photos are processed on the iPhone itself, which is also why it keeps working with no signal.

How do I compare the result with the original?

Unblurry has an instant before/after compare slider, and you can press to peek at the original at any point. Do the comparison before you export, so you can switch modes if the result is stronger or softer than you wanted.

Can I make a small photo bigger without it turning mushy?

That is what 4× Upscale is for — it enlarges the image rather than simply stretching it, and AI Super Resolution rebuilds real detail on-device. Results depend on how much detail survives in the original; a heavily compressed or very small source has less to rebuild from.

I can't pick a photo — the app shows an empty library

iOS controls photo access per app. Open Settings → Privacy & Security → Photos, find Unblurry and choose All Photos, or choose Limited Access and then add the specific photos you want to work on. If Limited Access was picked earlier, the app only ever sees the images you selected.

Does Unblurry Pro work without an internet connection?

Yes. The App Store listing for Unblurry Pro states that its core processing happens on your device, so it keeps working in airplane mode or with no signal. Downloading the app itself and making a purchase still need a connection, because those go through the App Store.

Do I need to create an account?

No. The listing states there is no account, sign-up or login — you can start using the app straight after installing it.

Is this a subscription?

No. The listing describes a one-time purchase rather than a recurring subscription. You can always confirm what you are being charged for on the App Store product page before you buy, and review anything active under Settings → your name → Subscriptions.

Are there ads?

No. The listing states the app contains no advertising.

The app can't see my photos

iOS controls photo access per app. Open Settings → Privacy & Security → Photos, find the app, and choose "All Photos" (or "Limited Access" and then add the photos you want). If you previously chose "Limited Access", the app only ever sees the pictures you explicitly selected.

The camera preview is black

Check Settings → Privacy & Security → Camera and make sure the app is switched on. If it is already on, close any other app that may still be holding the camera (Zoom, FaceTime, another scanner), then force quit and reopen the app.

Where do my exported files go?

Exports go through the iOS share sheet, so the destination is whatever you pick — Files (On My iPhone or iCloud Drive), Mail, Messages, or another app. If you can't find a file afterwards, open the Files app and check Recents.

I paid but the app still shows the locked version

One-time purchases are tied to the Apple Account that bought them. Sign in with that same account (Settings → your name → Media & Purchases), then use the app's restore option if it offers one, or reinstall the app from the App Store's Purchased list. Purchases made with a different Apple Account, including a family member's, will not appear.

I switched to a new iPhone — do I have to pay again?

No. Sign in to the new device with the same Apple Account and re-download the app; the purchase belongs to the account, not the handset.

How do I request a refund?

Refunds for anything bought on the App Store are handled by Apple, not by the developer. Go to reportaproblem.apple.com, sign in, find the purchase and choose "Request a refund". We can't issue, speed up or overturn an App Store refund decision, but do tell us what went wrong so we can fix it.

How do I delete the app and everything it stored?

Touch and hold the app icon → Remove App → Delete App. Deleting an iOS app removes its sandbox — the documents and settings it kept on the device go with it, so export anything you want to keep first. What the app stores and where is described in our privacy policy.

How do I make sure I'm on the latest version?

Open the App Store, tap your profile picture, and pull down to refresh the pending-updates list. If the app appears there, tap Update. Turning on Settings → App Store → App Updates keeps it automatic.

Which devices and iOS version does Unblurry Pro need?

See the App Store product page — the Information section there is always the authoritative, up-to-date answer for compatibility, size and languages.

Troubleshooting

The app won't open, or closes straight away

Force quit it first: swipe up from the bottom of the screen and pause, then swipe the app's card away. Reopen it. If it still closes, restart the device — that clears the majority of one-off launch failures.

It feels slow, or freezes on a big job

Check free storage in Settings → General → iPhone Storage. iOS gets unpredictable below roughly 1 GB free, and anything that writes files (exports, scans, image processing) is the first thing to suffer. Also close other apps that are working in the background.

Something looks broken after an update

Update iOS itself (Settings → General → Software Update), then update the app. A mismatch between an old iOS and a new build is a common cause of layout or feature glitches.

Last resort: reinstall

Export anything you want to keep, delete the app, then reinstall it from the App Store's Purchased list. Paid unlocks belong to your Apple Account and survive a reinstall; data stored only on the device does not.

More help from the same developer

• PicClear Pro
• PhotoCream Pro
• ScanTo Pro
• Snapport

Still stuck? Email us

Write to hourstag.app@gmail.com. To get a useful answer on the first reply, include: your device model (Settings → General → About), your iOS version, the app version, and what you tapped right before the problem appeared. Screenshots or a screen recording help a lot.