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Support

We’re happy to help

Answers to common questions. Still need help? Email hourstag.app@gmail.com and we’ll get back to you.

What is the ATS score?

It’s an on-device estimate (0–100) of how cleanly your resume parses in Applicant Tracking Systems and how well it covers relevant keywords, with clear, tappable fixes. Results vary by employer system.

How do I export my resume?

Open a resume and tap Export. After the one-time unlock you can export an ATS-safe PDF with real selectable text, or an editable Word (.docx) you can fine-tune in Word, Pages, or Google Docs.

What does the one-time unlock include?

CV Desk Pro is a single purchase (no subscription) that removes the export watermark and unlocks every template, full ATS detail, and editable Word export.

Is it really offline and private?

Yes. Everything runs on your iPhone — building, the ATS score, and PDF/Word export. Your resume is never uploaded. The app works in airplane mode.

How do I restore my purchase?

On a new device or after reinstalling, open Settings and tap Restore purchase. Your unlock is tied to your Apple ID.

How do I change language or theme?

Open Settings to switch the in-app language or pick a theme and light/dark appearance. The app also auto-detects your device language.

How do I add or remove the header photo?

The header photo is optional and off by default (most ATS resumes omit photos). You can turn it on or off per resume in the editor.

How do I reset or erase my data?

In Settings → Reset you can reset settings, or erase all content to return the app to a fresh state. Erasing is permanent.

Contact

Email hourstag.app@gmail.com for anything else — feedback and feature requests are welcome.