G+Money — Help & FAQ

What G+Money does

G+Money keeps everyday money tracking simple and friendly. Log spending by category, trip or event, set a daily budget and see where your money goes without wrestling with a heavy finance app.

For travel, the built-in currency converter is fast and works with live or manual rates, even offline. For daily life, filters, totals and CSV export make it easy to understand habits and keep records.

No account, no ads and no tracking. Your financial data stays on your device. Clean design, one-time purchase, never a subscription.

At a glance

Frequently asked questions

Can I convert currencies with no signal abroad?

Yes. G+Money is fully offline: the converter covers 50+ world currencies with live auto-updating rates when you have a connection, and manual rates when you do not. Update the rates over Wi-Fi before you travel so the offline figures are current.

How do I keep one trip's spending separate from everyday expenses?

Create a trip or event, each with its own icon and colour, and tag expenses to it — or leave everyday spending untagged. That keeps a holiday's totals separate from normal life without needing a second app or a second budget.

Why doesn't my converted total match my bank statement?

The app converts at the live or manual rate you have set, while a card issuer applies its own rate and may add a fee at the moment of settlement. Use the app's figure for deciding in the shop, and expect small differences on the statement.

How do I set and watch a daily budget?

Log spending by category and set a daily limit; the app shows instant totals in your home currency so you can see where you stand during the day rather than at the end of the month.

Where is my expense data kept?

The listing states the app is fully offline and completely private, so the data lives on your iPhone. Because iOS deletes an app's stored data along with the app, export or note anything you need before deleting or replacing the app.

Does G+Money work without an internet connection?

Yes. The App Store listing for G+Money states that its core processing happens on your device, so it keeps working in airplane mode or with no signal. Downloading the app itself and making a purchase still need a connection, because those go through the App Store.

Do I need to create an account?

No. The listing states there is no account, sign-up or login — you can start using the app straight after installing it.

Is this a subscription?

No. The listing describes a one-time purchase rather than a recurring subscription. You can always confirm what you are being charged for on the App Store product page before you buy, and review anything active under Settings → your name → Subscriptions.

Are there ads?

No. The listing states the app contains no advertising.

Where do my exported files go?

Exports go through the iOS share sheet, so the destination is whatever you pick — Files (On My iPhone or iCloud Drive), Mail, Messages, or another app. If you can't find a file afterwards, open the Files app and check Recents.

I paid but the app still shows the locked version

One-time purchases are tied to the Apple Account that bought them. Sign in with that same account (Settings → your name → Media & Purchases), then use the app's restore option if it offers one, or reinstall the app from the App Store's Purchased list. Purchases made with a different Apple Account, including a family member's, will not appear.

I switched to a new iPhone — do I have to pay again?

No. Sign in to the new device with the same Apple Account and re-download the app; the purchase belongs to the account, not the handset.

How do I request a refund?

Refunds for anything bought on the App Store are handled by Apple, not by the developer. Go to reportaproblem.apple.com, sign in, find the purchase and choose "Request a refund". We can't issue, speed up or overturn an App Store refund decision, but do tell us what went wrong so we can fix it.

How do I delete the app and everything it stored?

Touch and hold the app icon → Remove App → Delete App. Deleting an iOS app removes its sandbox — the documents and settings it kept on the device go with it, so export anything you want to keep first. What the app stores and where is described in our privacy policy.

How do I make sure I'm on the latest version?

Open the App Store, tap your profile picture, and pull down to refresh the pending-updates list. If the app appears there, tap Update. Turning on Settings → App Store → App Updates keeps it automatic.

Which devices and iOS version does G+Money need?

See the App Store product page — the Information section there is always the authoritative, up-to-date answer for compatibility, size and languages.

Troubleshooting

The app won't open, or closes straight away

Force quit it first: swipe up from the bottom of the screen and pause, then swipe the app's card away. Reopen it. If it still closes, restart the device — that clears the majority of one-off launch failures.

It feels slow, or freezes on a big job

Check free storage in Settings → General → iPhone Storage. iOS gets unpredictable below roughly 1 GB free, and anything that writes files (exports, scans, image processing) is the first thing to suffer. Also close other apps that are working in the background.

Something looks broken after an update

Update iOS itself (Settings → General → Software Update), then update the app. A mismatch between an old iOS and a new build is a common cause of layout or feature glitches.

Last resort: reinstall

Export anything you want to keep, delete the app, then reinstall it from the App Store's Purchased list. Paid unlocks belong to your Apple Account and survive a reinstall; data stored only on the device does not.

More help from the same developer

• Lumi Trip Planet
• TripBee Pro
• HoursTag
• Mochi

Still stuck? Email us

Write to hourstag.app@gmail.com. To get a useful answer on the first reply, include: your device model (Settings → General → About), your iOS version, the app version, and what you tapped right before the problem appeared. Screenshots or a screen recording help a lot.