CV Desk — Help & FAQ

What CV Desk does

Build an ATS-ready CV that recruiter systems can actually read — entirely on your iPhone. No account, no uploads and no subscription.

CV Desk focuses on clean professional templates, real selectable text and standard section headings, so your experience has a better chance of passing automated screening before a human sees it.

Your career details stay private. Nothing leaves your device, and the app works offline. Create and preview for free; unlock once to export without a watermark. One-time purchase, never a subscription.

The ATS score is an on-device estimate designed to improve readability and keyword coverage; results vary by employer system.

What's included

• On-device ATS score from 0 to 100
• Clear suggestions for structure and keywords
• ATS-safe one-column PDF export
• Editable Word .docx for tailoring each application
• Multiple CVs, one for every role

At a glance

Frequently asked questions

Why does my resume get auto-rejected by applicant tracking systems?

A common cause is a layout the parser cannot read: multiple columns, text inside graphics, or non-standard headings. CV Desk exports a single-column PDF with real, selectable text and standard headings — the format applicant tracking systems read correctly — and gives you an on-device ATS score from 0 to 100 with tappable fixes.

What does the ATS score mean and how do I raise it?

It is an instant 0–100 score calculated on your device, shown with clear, tappable fixes. Work through the fixes it lists rather than guessing: the score reflects whether your resume parses cleanly and covers the right keywords, so each applied fix is a specific parsing or keyword problem removed.

Can I edit the resume in Word or Google Docs afterwards?

Yes. Alongside the ATS-safe PDF you can export an editable .docx and open it in Word, Pages or Google Docs with the same fonts, colours and layout, so you can tweak wording without rebuilding the document.

Will there be a watermark on my exported resume?

No. You build and preview for free, and a single unlock removes the watermark from exports permanently — the listing describes a one-time unlock with no subscription. Export after unlocking and the PDF and .docx come out clean.

Does my resume data get uploaded to a server?

No. The listing states the whole thing runs on your iPhone: no account, no upload, no subscription. That includes the ATS score, which is calculated on-device — which is also why it works without a connection.

Does CV Desk work without an internet connection?

Yes. The App Store listing for CV Desk states that its core processing happens on your device, so it keeps working in airplane mode or with no signal. Downloading the app itself and making a purchase still need a connection, because those go through the App Store.

Do I need to create an account?

No. The listing states there is no account, sign-up or login — you can start using the app straight after installing it.

Is this a subscription?

No. The listing describes a one-time purchase rather than a recurring subscription. You can always confirm what you are being charged for on the App Store product page before you buy, and review anything active under Settings → your name → Subscriptions.

Are there ads?

No. The listing states the app contains no advertising.

Where do my exported files go?

Exports go through the iOS share sheet, so the destination is whatever you pick — Files (On My iPhone or iCloud Drive), Mail, Messages, or another app. If you can't find a file afterwards, open the Files app and check Recents.

I paid but the app still shows the locked version

One-time purchases are tied to the Apple Account that bought them. Sign in with that same account (Settings → your name → Media & Purchases), then use the app's restore option if it offers one, or reinstall the app from the App Store's Purchased list. Purchases made with a different Apple Account, including a family member's, will not appear.

I switched to a new iPhone — do I have to pay again?

No. Sign in to the new device with the same Apple Account and re-download the app; the purchase belongs to the account, not the handset.

How do I request a refund?

Refunds for anything bought on the App Store are handled by Apple, not by the developer. Go to reportaproblem.apple.com, sign in, find the purchase and choose "Request a refund". We can't issue, speed up or overturn an App Store refund decision, but do tell us what went wrong so we can fix it.

How do I delete the app and everything it stored?

Touch and hold the app icon → Remove App → Delete App. Deleting an iOS app removes its sandbox — the documents and settings it kept on the device go with it, so export anything you want to keep first. What the app stores and where is described in our privacy policy.

How do I make sure I'm on the latest version?

Open the App Store, tap your profile picture, and pull down to refresh the pending-updates list. If the app appears there, tap Update. Turning on Settings → App Store → App Updates keeps it automatic.

Which devices and iOS version does CV Desk need?

See the App Store product page — the Information section there is always the authoritative, up-to-date answer for compatibility, size and languages.

Troubleshooting

The app won't open, or closes straight away

Force quit it first: swipe up from the bottom of the screen and pause, then swipe the app's card away. Reopen it. If it still closes, restart the device — that clears the majority of one-off launch failures.

It feels slow, or freezes on a big job

Check free storage in Settings → General → iPhone Storage. iOS gets unpredictable below roughly 1 GB free, and anything that writes files (exports, scans, image processing) is the first thing to suffer. Also close other apps that are working in the background.

Something looks broken after an update

Update iOS itself (Settings → General → Software Update), then update the app. A mismatch between an old iOS and a new build is a common cause of layout or feature glitches.

Last resort: reinstall

Export anything you want to keep, delete the app, then reinstall it from the App Store's Purchased list. Paid unlocks belong to your Apple Account and survive a reinstall; data stored only on the device does not.

More help from the same developer

• Aim990
• Sono Note
• Mochi
• Unblurry Pro

Still stuck? Email us

Write to hourstag.app@gmail.com. To get a useful answer on the first reply, include: your device model (Settings → General → About), your iOS version, the app version, and what you tapped right before the problem appeared. Screenshots or a screen recording help a lot.